No service! No communication !!

<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.256px;">Good Day,</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.256px;">I handed my phone in for repairs 3 weeks ago at Vodacom Woodlands. Since then, Iv had to call a numerous amount of times to find out the status of the repairs. Once to find out that the repair centre had the quote and had sent it. Followed by another call in to find out vodasure had still not received the form. I then called again and was told they are waiting for my confirmation and I gave the go ahead and was told they will now fix it. Now Iv called the repair centre and they are waiting for a form at Vodacom Woodlands to be signed by me and sent back to them and only then can they fix my phone. This is NOT my job and who was going to let me know? This is disgusting shocking.<br />This is very far from what cellsure and Vodacom promises in terms of "getting your phone back to you asap". So far iv done everyone's job for them!!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.256px;">Please advise ASAP!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 16.256px;">Cell number: ********** 531<br />Job number: ********** 8</p>