1 reviews | Active since Apr 2010
No service - No call - Utterly discuss ted
Vodacom - I asked on the 29 th February 2016 for Retention/Cancellation of two contracts *** - and was given an amount of R352.39 for contract to be cancelled - I paid the money immediately after quote was given of R352.39 01.03.2016. Also on *** I ask for retention and contract to be cancelled - They quoted me R1967.32 which I paid 03/03/2016 - the quotes was send 01.03.2016. Both quotes was valid for 7 days.<br> All of a sudden Vodacom charged me again on both these contracts - In my retention the amounts was already quoted - on *** i got a new invoice for R156.00 (with a sms bundle included - My Apple ipad can not even sms. Or phone or message. And also a new invoice on *** - a Laptop instalment 3g for R80.01!!!!! No Vodacom my retentions had amounts in I was charged with and cancelled - Where are you getting new invoice amounts from? I even lost all my data after retention of 2gb and 1 gb. Get your act together.
As discussed telephonically, your query is being attended to.
We apologise for any inconvenience.
Vodacom Consumer Web Team
As discussed telephonically, your query is being attended to.
We apologise for any inconvenience.
Vodacom Consumer Web Team
