No service, no answer and contridicting

I'm in a 6 months probation with vodacom because of re-instating my lines. (that to was an issue)<br> In your 6 months probation you are not allowed in add anything on your contract, not allowed to cancell, nothing. Well in the 1st month i added a data bundle to my line and recently i cancelled one of my contracts because its ending now the end of June. Went on friday to change that and get my son a tablet and because of my rating i could not get a data contract for R80 but a cell phone contract for R150. ***.... The guy from the vodacom shop phoned in to see if they could remove or look at my rating and adjust but they had told him i did not pay my bill for 9 months. What a load of lies.....i was unemployed and did not pay it for 2 months but caught it up. I tried the whole of saturday to get through to accounts and no one phoned me back. <br> Vodacom contridicts themselfs, saying i can not do anything while on probation but yet i am allowed to add and can not get a cheaper contract but a more expensive one. Vodacom does not help you save but puts you in more than you want to spend. There service and help is shocking.