No service, No access, No point

I deleted my previous review as i thought after 4 months of back and forward that it was finally resolved, it would appear not.

Firstly i visited a vodacom store several times to do an esim swap (this going back to november already), they were unable to update my email address to send the QR code to, they told me multiple times they will phone and get this done, this was not done. I called in myself to have it updated (*** is the point of being forced to go into a store to do things if they do not do anything) Secondly *** do i have to go into a physical store for to do an ESIM swap for ?

Anyways, after going into the store again yesterday the esim swap was finally done, but would you look at that vodacom has SMS'D a confirmation code to me when i have categorically stated i do not have access to that phone number on a physical sim, this is why i am moving it to an esim, how do you expect me to recieve an sms if i have no access to the sim card ? Today i decided hey this is an easy fix i will just phone vodacom and they can give me the confirmation code. WRONG, why would it be that easy ? no sir i cannot do that (what the **** can you do over the phone ?!!?) you need to go to the store again.

Please cancel my contract, i'll be cancelling this as well as all of my businesses vodacom numbers, I understand why people no longer use vodacom anymore. Please call me to confirm once this is done.