No Service January to August

<p>On the morning of 25 January 2016, my phone showed "No Service".</p> <p>I called customer care after a few days of short periods of service. It was more off than on. I March, I got a call from Vodacom. The person I spoke to said that they could not get the problem sorted out and they would put in a request for cancellation. This was done as said. during May, the service improved for two days, after which it was back to almost none.</p> <p>Because of the lack of service my business declined to the point where I could no longer uphold payments on my three contracts, amounting to more than R1000 per month.</p> <p>In July I paid two of the three numbers, but not the third.</p> <p>This morning all my numbers have been suspended. The reason provided is that my account is in arrears.</p> <p>The request for cancellation, mentioned on several occasions, were removed from Vodacom's system.</p> <p>According to Vodacom's website, my outstanding balance is ZERO. </p>