AL
Aj L
1 reviews | Active since Dec 2019
07 Dec 2020, 15:05
NO SERVICE FROM VODACOM FIBRE!!!!!
Since November 2020 we have problems with our Vodacom Fibre line in our Estate. There was over 20 complains of people in the Estate that the Fibre line do not work. Every second/third day we need to lock new complain and wait for service. It is over a month we still await on a technician, no service at all. i MUST PAY FOR FULL MONTH BUT RECEIVE ONLY 15 DAYS OF SERVICE!!! WILL NEVER EVER PROMOTE VODACOM FIBRE LINE TO ANYONE!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
07 Dec 2020, 17:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2020, 17:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team