PO
Pierre O

1 reviews | Active since May 2015

07 Mar 2022, 07:58

No service from Vodacom Fibre

Vodacom has no technicians available in the Brits, Hartbee****rt area - don't even consider signing up for their fibre lines there. I have been having problems to get them out to fix a problem for over a month now. This is the third time I'm putting them on Hello Peter for the same SR issue. Watch them copy and paste a message on this review "The matter will be esscalated..."

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Replies (1)
Vodacom
Vodacom's reply07 Mar 2022, 10:08
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team