No Service From Vodacom as Usual

<p>I have sent two emails already to customercare that they need to cancel all my contracts. They have definitely received my email as I received "read" receipts on both mails. I also tried to cancel my contracts at their branch in Cresta just to be told after 20 minutes that I need to contact the cancellation department myself...... amazing how they all operate under the name Vodacom but the branches are not able to do anything????</p> <p>To my surprise I received yet another statement from them reflecting that I need to do a payment for my subscriptions. Only this time they added an additional 2 contracts to my account for payment that I have never seen in my life.</p> <p> </p> <p>So is this how it works, you request a cancellation and then we add an additional 2 contracts as part of your account, so if you don't pay we will blacklist you?????</p> <p> </p> <p>Can anybody please explain to me what you need to do to get a contract cancelled at Vodacom?</p>