AS
Adolf S

1 reviews | Active since Oct 2020

04 Nov 2020, 16:49

No service from Vodacom

I have a data contract for 500mb per month. Without my knowledge they added 3gb per month and increased my monthly payment as such, which quite frankly is day time *******. I had a consultant to phone me today to discuss this. She told me I must phone 082195 to cancel this 3gb contract. I phoned this numbet just to hear a reply that this number does not exist. I want to now have my complete contract cancelled. Vodacom is not to be recommended at all. I also have a MTN sim and their service is just way above. The Vodacom data card no is ***.

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Replies (1)
Vodacom
Vodacom's reply05 Nov 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team