LM
Liesel M

1 reviews | Active since Dec 2016

09 Dec 2016, 09:40

NO SERVICE FROM VODACOM

<p>I have mailed twice and called numerous times to get assistance in receiving my free 10 gigs of data that Vodacom so happily advertise when you renew your contract. I upgraded in November and have been phoning ever since to receive my data and look its December and still NOTHING!! I am so over calling the call centre and waiting for their so called Team leaders to call me back - never happens!! Its disgusting - you have no concept of customer service!!</p>

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2016, 10:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team