NO SERVICE FROM VODACOM

<p>Vodacom has given me a 110 Top up contract for my WI FI data. So I am receiving R110 of airtime monthly on my data account, without me knowing. When I upgraded 2 months ago, I found out that I am on the wrong package. I have spend about 3 hours on the phone with Vodacom, to date. I have told my story over and over and over to all possible departments as I got transferred from one department to another, but no one can help me, and it is of no use to ask to speak to a supervisor, for they are either not at their desk, or busy on the phone. So on 17 November 2016 I wrote a review on Hello Peter. I was contacted the same day, to say someone from Vodacom will contact me. Well I am still waiting and I am still paying R110 pm for Airtime I cannot use. So Hello Peter is also on their Computer answering service and is sending out a general notice that they will call you back in due course. PATHETIC</p>