No service from Vodacom

<p>My husband wanted to downgrade his contract (his contract ended-2 years past), he was told he had to pay R6000 to downgrade his contract. Why,no one knows!!!!! After a qeek his phone suddently stopped wirking. No one at vodacom knew why. He then after a week received help from head office tellong him they stopped his contract. After that he decided to go to prepaid. He had to fill in forms to go from contract to prepaid. Its been 3 and a half weeks, his phone is still not working! Really upsetting service!!</p>