FL
Francois L
1 reviews | Active since May 2021
05 May 2021, 17:40
No service from Vodacom
Installed Fiber through Vodacom and it has been a disaster since day one. We are supposed to use a WIFI Router until the fiber goes active but the WIFI is never working, been paying for no service. I call Vodacom call center on a regular basis with no success.
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Vodacom's replyOfficial
06 May 2021, 07:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 May 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team