EK
Elsabe K

1 reviews | Active since Apr 2018

25 Apr 2018, 00:46

NO SERVICE FROM VODACOM

This is now another 2 weeks since my last review and still NOTHING has been done about the dropped calls . This is a huge frustration and very embarrassing for me. I am a Real Estate Agent for 32 years and my cell phone is my main connection to my clients.

I have made numerous calls to Vodacom , the Call Centre and Technical department locally in George WITHOUT any success.

I am a Vodacom customer since the beginning of cell phones and have a Red Advantage contract. Why must I keep on paying for a service that I do not have???? This is unexceptable!!!!

0
Replies (1)
Vodacom
Vodacom's reply25 Apr 2018, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team