NO SERVICE FROM VODACOM!

I originally had 2 data contracts with Vodacom for a number of years. One of them was cancelled during 2019 and the second one was cancelled in March 2020. When the pandemic broke out I called Vodacom to enquire if I was able to cancel the 2nd contract and was informed that it would be cancelled with immediate effect. However, this was not done and I continued receiving monthly invoices in spite of me no longer making use of the data. In desperation, on the 10th of September 2020, I wrote a very detailed letter to Vodacom which I emailed to 5 different email addresses. The only reply that I received on the 14th of September was a copy of my original contract from Zeldah Rambau. On the 16th of September I once again wrote to Vodacom, after which Zeldah called me to say something about the contract requiring two months notice and that Vodacom was going to take legal action for the non-payment. It is now one year later, and each and every month Vodacom has billed me for this data contract in spite of it not being active. They have also black listed my account. I am writing this review to H.P. in the hope that Vodacom will now take some action in this matter and bring it to an end, as clearly, one of their staff did not follow through and cancel the contract as originally requested by me.