NO SERVICE FROM VODACOM

MY DAUGHTER WENT TO THE VODACOM SHOP IN CW MALL ON THE 4 DEC TO APPLY FOR A NEW CONTRACT. THEY TOLD HER TO REGISTER ONLINE FOR THE REQUEST. WHICH SHE DID. WHY IS THERE VODAPHONE SHOP IF YOU CANNOT APPLY FOR A CONTRACT THERE????? WHEN SHE APP**** ONLINE SHE HAD TO SEND HERPAYSLIP AND BANKSTATEMENT TO VODACOM . THE NEXT DAY SHE WENT TO VODASHOP AT HORIZON VIEW. THEY TRIED TO HELP HER THERE AS HER APPLICATION STATED PENDING BECAUSE OF THE DOCUMENTS. THEY WERE PHONING THE CALL CENTRE FOR MORE THAT HALF AN HOUR WITHOUT ANYBODY ANSWERING THE PHONE. SHE EVEN TRIED THE NEXT DAY WITHOUT ANY LUCK. IT IS A WEEK LATER. STILL NO RESPONSE OR ANSWEROR ANYONY CONTACTING HER FROM VODAPHONE. SHE WANTED TO MOVE OVER FROM MTN..I AM AT MTN... LUCKILY THEY GIVE EXCELLENT SERVICE...VODACOM MUST TAKE LESSONS FROM THEM.