No Service from Vodacom

I app**** for a cellphone contract at the Vodacom branch in the Ottery Shopping centre 4 days ago.<br> On that day I supp**** them with all the required information including my bank statements that took me an hour of standing in a queue to get. I was promised that it will only take 3-4 Hours by the consultant doing my application for everything to be finalised. The first day he phoned me and informed me that there was a backlog in the system and that it should be finalised by the next day. I then popped into the shop to see if there was any news and the consultant showed me that Vodacom loaded the application incorrectly by spelling my name wrong and that he is busy resubmitting my info and that it should be finalised within a few hours. I heard nothing from him yesterday.Today he phoned me and told me that my application file was *******ed or lost by the head office and that he now needs to re submit it again. He said that he destroyed my original application and documents and that I must please get him fresh copies... again. I promised this cell to my 13 year old son and he is extremely dissapointed. This is the reason I will never ever deal with Vodacom again.