MW
Michelle W
1 reviews | Active since Aug 2020
13 May 2022, 10:56
No service from Vodacom
My wifi has been down since 8th May to date, I've had no joy with the call center they make promises that they will escalate it how am i meant to run a business and work from home. If you don't pay the end of the month then they want to cut you off. This is unacceptable.
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Vodacom's replyOfficial
13 May 2022, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2022, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team