No service from Vodacom

I have sent numerous e mails to vodacom's customer care without success. Here is a copy of the e mail. The branches can not or will not help with the problem and to phone is even worse

Good day

I HAVE Tried NUMEROUS TIMES TO PHONE AND SENT E MAILS ON 08.03.2021 + 11.03.2021 WITHOUT SUCCESS

Attention : Shameel Aziz Joosub

Good day I am with Vodacom since 20000 and the worst service delivery from Vodacom the past year The latest is the debit order that were put through on the 26.02.2021 and off course returned as there were not enough funds in the account as my pay date has always been 27th of each month. I spoke to very unhelpful person with the name Nonhlanla and will not even give her a half a point for customer care. I asked her to resubmit the debit order which were not done I did an EFT on the 06.03.2021 to pay the account But why is the amount due gone up from R 1949 TO R2149 TO R2250. This is day light *******

The contract on *** for the lap top needs to be cancelled as again the assistance from Vodacom poor. What are the steps to cancel the contract? I phoned *** numerous times without success and cannot be on the phone all day Also, the top up on *** needs to be cancelled.

I hope to receive an answer from Vodacom soon

This is a copy from the first e mail

I spoke to Itumeleng @ *** and she told me about the fee of R100.88 that needs to be paid which I am not going to pay as my debit order date is for the last day of each month. My salary only gets paid into my account on the 27th of each month and Vodacom submitted the debit order a day to early which is not my fault and I WILL NOT Take LIABILTY FOR THAT.

I spoke to Itumuleng and found her unprofessional as I could hear her children and doors slamming in the back ground and this was a business related call it were unprofessional