No SERVICE FROM VODACOM

I am so disgusted with Vodacom. We is with them for nineteen years and nowhere they get better. We still use our Blackberry phones, and all of a sudden Vodacom disconected us from the internet. A week ago, Wednesday we were still in FB and Thursday we can only make calls and get some calls. Our Biz is update andmy husband put a data bundel of 100mb on his phone, not even with the data he could'nt log into internet. Yesterday they send a message when the data bundle run out without use it he lost it. He can't even transfer the data to another phone. The lady helped my husband was so rude se scream on top of her voice for my husband the fault is not at there side it is his phone. The phone and the simcard is 100% . What did we do? VODACOM do not answer there phones. They wants be rated but how do we lie for people? VODACOM IS WORST THAN EVER!