EB
Eugene B
1 reviews | Active since Mar 2017
02 Nov 2018, 09:53
No service for week
It’s beign a week with no internet on vodacom fibre, the problem uave beign escalated to the back office and keep on telling me they will contact me bit no one is giving feedback to what the issue is or how we are gpo g to resolve the issue. Can you please get this sorted I’m paying for service that can’t be used, refrence number is sr ********** 59384.
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Vodacom's replyOfficial
02 Nov 2018, 10:16 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2018, 10:16
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team