TC
Tiyiselani C
1 reviews | Active since Jul 2018
10 Jan 2019, 20:24
No service for more than two months.
No service since November 2018 to this date. I cannot receive any calls when I am at home (Solheim, Germiston). It really sucks. I mean its been more that two months. Always thought your network was reliable but I am moving to MTN by Monday.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
11 Jan 2019, 07:53Dear Customer,
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2019, 07:53
Official
Dear Customer,
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details
Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Jan 2019, 14:04Dear Tiyiselani,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to your query via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to your query via email. Regards Consumer Website Team(SA)
Vodacom's reply14 Jan 2019, 14:04
Official
Dear Tiyiselani,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to your query via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to your query via email. Regards Consumer Website Team(SA)