1 reviews | Active since Jul 2016

04 Jul 2016, 18:28

no service for more than a month

<p>I have no service for more than a month. I called several times, but nobody can help me. I also send emails with no luck. When I make a call, I get a message that it is blocked. My account is paid in full. I can't use my phone, but I still have to pay. If this problem succeed I will close my account.</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Jul 2016, 04:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team