CF
Chantel F
1 reviews | Active since Feb 2018
09 Feb 2021, 20:57
No service for corporate customers
I had a sim swob processed at 16:45, I was told to wait 3 hours only to hear at 20:00 it was not processed by the network. Sipho at your business department told me it is fine I can cancel my contracts he does not care. Please do not contact me in future to upgrade my lines. I am without a phone now for more than 5 hours.. This is a business line
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Vodacom's replyOfficial
10 Feb 2021, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2021, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team