MW
Michelle W

1 reviews | Active since Oct 2015

22 Nov 2016, 08:40

No service for cancelling of contract

<p>Phoned 4 times in last two days for cancelling of contract. Everytime the excuse is that the system is down. They even hung up on me twice. Promised to send email for my quotation to cancel, still no email.</p> <p> </p> <p>Worst service ever. Will never recommend Vodacom to anyone.</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2016, 10:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team