No Service for 8 Days

This is now my 4th review in a week, despite telephonic and electronic and 4 sms commitments to revert to me, or resolve the problem - I have heard nothing from Vodacom since Monday, when Randall committed to phone me back in a couple of minutes.

This is the only response I am getting to the Hello Peter reviews - "

Official business reply Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details. Regards, Vodacom Consumer Website Team "

I first reported the problem last Friday morning, and a person by the name of Randall committed to attending to, and resolving the problem - despite this, I have heard nothing from him or Vodacom since Monday - I have also tried their call back method (I cannot make any calls, so cannot even call their 111 number), and I have 4 sms responses informing me that I already have a callback request pending, and that I will receive a call within 24 hours - no call received.

I stay 115 km's away from the closest Vodacom shop. I tried using my landline, only to have the call dropped after waiting for in excess of 10 minutes.