DB
Donovan Barton-Hobbs

1 reviews | Active since Aug 2012

07 Dec 2017, 07:12

No service for 7 days

I first reported the problem last Friday and after a couple of broken commitments by Randall, this is the last communication which I had from them last Monday - "Kindly note that the matter is still being investigated as per REF: EC-0C75-2JOD6Y. Resolution will be provided soonest".

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2017, 08:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team