No service for 5 days...Vodacom utterly useless!!

<p>After requesting a month ago to move my account from contract to pre-paid i was told that thgis would be done on Thursday 4th August. Friday morning came and my phone had no service, after numnerous calls to people who had no idea what to do i was then told by another memeber of vodacom staff that the transfer would be done at midnight on Friday, Saturday morning came once again and still no service. Once again called vodacom and was told that was still on contract and had to go between different departments to no avail, was then told late Saturday evening after fighting the whole day that would need to go and do a sim swap at a Vodacom store. Visited Nicolway Bryanston Vodacom store who told me that there was nothing that could be done as this lay with contracts and IT department. Sunday was the same story and this morning i still have no service. What can i possibly do to make this useless company actually provide me with mobile service??? I have no words to describe my frustration and dissapointment and as my business is run from my phone this is now costing me clients and business!!</p>