No service for 5 days pending a migration

I upgraded my contract with vodacom at the beginning of November- which I am now sorry I did- and as my migration is pending, they have cut my service altogether. I have no phone for the next 5 days. I have explained to Vodacom that I cannot be without a phone, but their attitude is one of complete disinterest and I have simply been told there is nothing they can do about it. I find this disgusting and wonder if this is Vodacom's way of rewarding customer's for loyalty? This is also a safety hazzard as it is my only form of communication. Poor form Vodacom... Scary too that you simply don't care!