1 reviews | Active since May 2016
No service for 3 years but still have to pay
<p>So according to Vodacom I wasn't even suppose to have connection in my area for the past 3 years. But up until last week it was working 100%. Now we have no service within a 2km radius from where i live, therfore hundreds of people aswell as businesses have no connectio because they just decided to "switch us off". Vodacom is a horibble service provider aswell as their service on phone and on social media is the worst i have ever encountered. Am i wrong if i want to claim my last 3 years worth of internet service payments back? I am paying for a service i am not even receiving. And not just me hundreds of people can't use their phones... can't even make calls. I hope this review goes somewhere straight to the top so they can see what horror we have to pay for. I am not going to waste more money on their services of nothing</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
