DB
Donovan Barton-Hobbs

1 reviews | Active since Aug 2012

12 Dec 2017, 09:47

No service for 12 days

I am now without service for 12 days, yesterday at 13:22 I get a sms informing me that my query has been escalated to a solution expert, and 1 minute later, I get another sms informing me that my query with reference number 1- ********** ********** has been closed - thank you for your support!!!!! Anyone with any ideas as to where to from here?

0
Replies (1)
Vodacom
Vodacom's reply12 Dec 2017, 10:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team