No service, feedback or assistance

In May 2014, Vodacom approached me with a premature upgrade package. I however refused the package as the data bundle included of 300mb was too little. The Vodacom operative then promised 500mb extra per month for the length of the contract in order for me to take the deal. I would not have taken the deal otherwise. Based on the extra data promised, I agreed to the upgrade. I only received the promised data for approximately 3 months and had to fight every month to get it. I have logged 2 Hello Peter Complaints and made several calls to Vodacom over the year and have gotten into many telephonic arguments because of this. The call centre staff are *********** and arrogant and managers promise feedback and assistance which never happens. I have been a Vodacom client for 17 years and have several contracts and make regular payments and yet they do not feel my money and business is worth their time apparently. Utterly disgusted with their false advertising and claims and terrible service.