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David M
1 reviews | Active since Mar 2013
01 Jun 2020, 09:51
No Service even before the Lockdown.
Account number: I***-9
Vodacom contacted me while I was driving after I logged another query and promised to call me the next day as expected till today, I've not received another call from them and that was over 2 weeks back. I just want the process for contract cancellation due to no service. This is the last time I complain about Vodacom, I will reverse the debit order. David
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Replies (1)Vodacom's replyOfficial
01 Jun 2020, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2020, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
