DM
David M

1 reviews | Active since Mar 2013

01 Jun 2020, 09:51

No Service even before the Lockdown.

Account number: I***-9

Vodacom contacted me while I was driving after I logged another query and promised to call me the next day as expected till today, I've not received another call from them and that was over 2 weeks back. I just want the process for contract cancellation due to no service. This is the last time I complain about Vodacom, I will reverse the debit order. David

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2020, 12:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team