NO SERVICE DURING LOAD SHEDDING

I am so over Vodacom, for 2 years I have been trying to get them to fix their tower in Moorreesburg so they have back up power when we have load shedding or a power outage. Every time I put through a complaint I get told to go and read some information about not being able to control the power when the batteries get flat or the diesel runs out on their generators. THIS IS NOT THE PROBLEM. The problem is that they have no batteries or generator at the Moorreesburg tower. As the power goes off so does our network. NO SERVICE. The whole town then has no Vodacom service but all the other networks are fine! I have made numerous complaints and even begged them to fix this problem as I work from home and this is my livelihood they are messing with. Still to date nothing has been done. Today we had a 9 hour power outage and NO NETWORK. I have contracts with you Vodacom and have been a loyal customer for 20 years. I will be leaving as soon as my contracts have ended.