No Service due to bad coverage

<p>I have reported my problem 4 months ago on 13.10.2016 on the Vodacom 082111 number. </p> <p>I have NO cell phone reception where I work in my office and the nature of my business require me to receive and make calls on my cell phone - this is the reason I signed up for a cell phone contract. Now I have to walk out of my office or go and sit in a coffee shop if I want to conduct business!!!!!</p> <p>My reference number for the reported problem is: 1- ********** 5082</p> <p>Since October last year I have phoned again over 6 times to ask for progress on solving my problem. Every time was promised that somebody will get back to me within 3 weeks.</p> <p>NOBODY has contacted me or come back to me to resolve this.</p> <p>This morning I phoned again only to be told that they don't even have any record of any person reporting back on any attempt from Vodacom's side to resolve my problem. Which means NOBODY did NOTHING about this in 4 months!!</p> <p>This really makes me FURIOUS!!</p> <p>What is the conclusion: Vodacom does NOT care about their customers; it means that Vodacom is NOT interested in solving customer problems. They are quite happy to collect my payment every month for a service that I am not getting.</p> <p>This is really a POOR SHOW from a national company that claims they are:</p> <p>'Vodacom Group Limited is an African mobile communications company, providing voice, messaging, data and converged services to over 55 million customers' - </p> <p>This is false advertising as they are NOT providing service to their customers!!!!!!!!!</p> <p> </p>