NO SERVICE DELIVERY FROM AN *********** VODACOM

I just got of the phone with yet another *********** call centre operator.

My WiFi has now been down since the 18th of October.

All the people around me have full VODACOM service and I am the only one without WiFi.

When you phone to get feedback you are told repeatedly that they are escalating the issue. This after my issue was only escalated a week ago after being down for 2 weeks.

To date no technician has been assigned despite it being reported daily for 3 weeks.

Giving Vodacom 1 star is actually 100% overrated but I can’t post zero stars for service delivery.

The messages I post on here is answered by a bot and are standard.

Someone will be contacting you and then nothing happens at all.