No service delivery

I'm at my witts end with Vodacom. I have been a loyal customer of Vodacom for many years & I pay quite a bit on my contract. But this is the last straw. I took out a contract for uncapped wifi in Dec 2021. 25th March 2022 on a Friday I am sitting with no internet. I phone Vodacom On the same Friday morning asking them to explain why I not have internet as my router is showing me I should have internet. I get told it's a technical problem & they will log a ticket for a technician to look into it. Saturday mid morning I call back to hear what update they have for me. I get told they only logged the ticket that (Saturdays)morning for a technician. Oh & this was my last straw. The technicians don't work on a weekend. So it will maybe sorted on Monday. Wth. WHAT AM I PAYING FOR!!!!! I work on line & need internet daily. Now you tell me Vodacom. How am I to pay my Vodacom bill if I don't have this online job anymore. DONE WITH VODACOM.