RL
Roelene L
1 reviews | Active since Feb 2025
06 Feb 2025, 17:28
No service!!!
I am extremely disgusted with the way Vodacom has been treating my query which has been logged on Sunday - today is Thursday and I have had zero assistance with replacing my wifi router that was damaged by the weather!!!
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Vodacom's replyOfficial
07 Feb 2025, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2025, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team