TB
Teri-Anne Bridger
1 reviews | Active since Jun 2019
29 Nov 2022, 11:59
No Service
I have a wifi ****le, phoned numerous times and emailed complaining that the ****le does not connect to the internet. I am paying for a service I am not receiving. Vodacom do not phone a person back, or try and sort out the issue. I demand that Vodacom credit and if they cannot fix the problem they need to cancel the contract with no expense to me.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
29 Nov 2022, 14:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2022, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team