mP
marques P

1 reviews | Active since Feb 2022

04 Feb 2022, 16:26

NO SERVICE/ CONNECTIVITY ISSUE ON PHONE

Hi All,

I am so tired of not having service on my iPhone, I just bought a new phone, added the sim - just a few weeks later - "NO SERVICE" or "Connecting" - went to the Vodacom store, got a brand new sim, guess what - same story,

My wife, Also a Vodacom client, sitting next to me has full signal, but I battle to get a WhatsApp out, I have restarted, changed back to factory, bought a new sim, still I have the same issues,

I am strongly considering moving our entire Vodacom portfolio to a different SP and also making it clear on social media and all my contact at work and families to cancel there contracts, due to the ever persisting issue,

Vodacom, honestly - I have been a customer for decades, and now what???

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2022, 15:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team