No service but take my money
I have been a Vodacom customer for over 20 years, and I signed up for Fibre, the instaulers came with the incorrect tools. This was the 30th of March to date they haven't come back and I have been phoning for days and have had no call back, the person in charge Jade Dillan also hasn't called back or rep**** to my email. I requested for a manager to call me no one has either. Someone call me and sort this out! Sis Vodacom
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Vodacom's replyOfficial
15 May 2020, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team