NO SERVICE but Debiting Account for 2 Years.

Very poor Service. Debiting my account every month for two years - No Sim Card (sent a Prepaid instead of Contract Sim - Paarl Western Cape) or phone.

Tried to 'upgrade' to a real contract - Vodacom have to date not managed that. Empty promises of immediate activiation on the 25th July - Help Line informed me Contract ONLY registered for 1st August .... First of August, still no Contract DATA enabled. Sim card 'Soft Locked' - Branch in Hout Bay just as useless and uninterested. Returned Hand Set and Sim. R800 will NOT be deducted from my Account for ANOTHER 2 years without a Service.