No Service !! Being ignored

I got in contact with Daiyaan Adams via email on the 02.09.2015 to discuss an upgrade for my daughter. <br> He was going to see if he can work out a deal for me.<br> <br> I have sent him several emails, as I don't have a contact number for him - and up until today he is just ignoring all my emails.<br> <br> Is this what Vodacom has come to??? Maybe I should cancel ALL our contracts and go somewhere else where you receive proper service!!!