RL
Robert L

1 reviews | Active since Jul 2009

13 Oct 2015, 10:10

No Service !! Being ignored

This is the second time I had to go onto hellopeter due to the same reason. Clearly Vodacom wants to through away clients! <br> <br> Upgrade was due the 20.09.2015. We got given a contract for the S4 Mini White, signed the contract and return this to Vodacom then to be told a week later after waiting, oh no stock, discontinued! <br> <br> Then were promised the S5 Galaxy White, I then took it upon myself to check if they have stock, which to no surprise also no stock/ discontinued. <br> <br> Empty promises that's what you get at Vodacom! <br> <br> Daiyaan was going to check for us if he could find stock at another store, but now seem to be ignoring us and not getting back to us. He only has an email address you can reach him on. Getting very frustrated, and would like for Daiyaan to contact us, and not some other consultant from Vodacom!

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2015, 10:14
Official
Hello Robbie,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM