No Service

My Vodacom cellphone shows "No Service" in De Doorns this evening. Almost impossible to report this: the website is not functioning, the chat page can't be progressed, Vodacom Community shows " Error - page can't be loaded. The Call centre cut me off twice, most options are circular or deadends. Eventually, 1/2 hour lter, a call centre operator answers but doesn't want to believe that there could be a network outage. How do I get Vodacom to restore network coverage to de Doorns when they don't even want to know about it? They' re losing revenue! Apart from inconveniencing their users. Do senior executives ever try their call centre number themselves? Do they ever check their website?