dP
danielle P

1 reviews | Active since Oct 2014

03 Aug 2015, 14:30

no service/bad service/vodacom couldnt care

Your service is pathetic<br> <br> After making numerous calls speaking to a Cynthia on friday 31 July 2015 then monday 03-Aug 2015 to Thelma around 10Am after being promised call backs from a manager called Diekseng, being told about a turn around time of three hours...still no call. called again at 13h00 03-08-2015 spoke to Benjamin who said he will follow up with his supervisor (NEO) and they will call me today, BUT CANNOT GIVE A TIME.<br> <br> Ive been waiting since friday for a call but to my surprise i get no call, and after you guys claim to get escalation in a 24hour turn around period...you do nothing<br> <br> What a bunch of lies!!<br> <br> Vodacom doesn't care about its customer ignoring them and feeding them lies is the way to go.<br> <br> Reference number : EC-0WFJ-2XWFWV JOB NO<br> <br> <br> Thank you for you non-cooperation

0
Replies (1)
Vodacom
Vodacom's reply04 Aug 2015, 13:57
Official
Hello D@n!e,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team