NO SERVICE & BAD ATTITUDE

My contract account was moved over from Nashua, so i kept on paying Nashua, not realizing that they were not paying the money over to Vodacom, only realized this when our line was disconnected, first on saturday the 15th the call centre agent calls me to tell me if i pay, they can re activate my service over the phone, there is no need to go to the store AND i wont have to pay a reactivation fee, so when monday comes and i go pay the money, after STILL not recieveing anything back from Nashua, and i call the call centre, they all of a sudden tell me now that i have to go to the store and have to pay the R285 connection fee, as we use this number for business, and as mad as i was about being **** to, i went and paid all and went of to the vodacom shop to do the re activation, they send all the forms through AND i come home and send it through via fax and email about 20 times over a 2 day period and every SINGLE time i call all they can say is we dont have it yet?? and are VERY VERY Unhelpful, ive begged and pleaded to no avail, Im at a point of tears, i CANNOT believe service can be this bad!!!