LH
Louis H
1 reviews | Active since Jul 2011
13 Mar 2021, 13:35
No service at vodacom fibre
Very poor service once the 'back office' gets involved. I have a faulty vodacom router now for the third month and they cannot do anything about it other than "escalate the issue". I would not recommend vodacom fibre as they cannot support their product.
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Vodacom's replyOfficial
13 Mar 2021, 16:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2021, 16:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team