SK
Sascha K
1 reviews | Active since Dec 2016
06 Jan 2021, 12:18
No service at VODACOM!
need to port a number......No response on the *** SMS line. Been trying for 3 days without any response. Same with the live chat on the website....... Is this the type of customer service one can expect from Vodacom as a new client?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
06 Jan 2021, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2021, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team