BS
Bruce S
1 reviews | Active since Feb 2020
30 Mar 2023, 07:29
No service at Vodacom
I've been struggling with Vodacom to sort out a mistake they made on my contract from January. Today marks 2 months that I have been sitting with this issue. Vodacom keeps going back and forth with some lame excuse. They are going to reply to my review with some generic reply and then never make contact again
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Replies (2)
Vodacom's replyOfficial
30 Mar 2023, 07:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Mar 2023, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BS
Bruce S's updateReviewer Update
03 Apr 2023, 14:46Still no response from Vodacom.
BS
Bruce S's update03 Apr 2023, 14:46
Reviewer Update
Still no response from Vodacom.